Terms & Conditions
We accept credit cards, PayPal. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address, telephone number and email (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card is immediately charged automatically when you complete your order online.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
- Our in-house lead time is 2-3 days for most orders.
- Customers will receive three notifications about the order.
1) An order confirmation by email
2) Notification right when the order was shipped
3) Tracking number to track your order with the USPS
- Shortages and back-orders: If an item on an order is not available, we will notify the customer by email. The customer can request a substitution or change to the order. If we do not receive a response within 24 hours we will ship the order without that item(s).
- FREE shipping in the USA
- We use USPS Priority only (2-3 days)
- Once the product leaves our warehouse and shipped it becomes a legal responsibility of USPS to deliver it.
If you receive a damaged shipment:
- Accept the shipment.
- Contact AlohaHoneyFarm with the details of the damage via email with at least one photo included and it will be replaced
Warranty and Return Policy
If your order was stolen when arrived it is not our responsibility to replace.
- Any damaged items that arrived to the customer will be replaced.
- AlohaHoneyFarm will accept products for a full refund under very specific circumstances which can be discussed vai email only. There is no guarantee that all requests will be granted after consideration of our team.
- If a customer receives a product that was not ordered, or otherwise shipped in error, AlohaHoneyFarm will pay the return shipping costs.
Copyright and Trademark Notice Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store, www.alohahoney.farm, ALL RIGHTS RESERVED.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No material from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
In the event a product is listed at an incorrect price due to a typographical error, we have the right to refuse or cancel any orders placed for the product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
COPYRIGHT © 2020 ALOHA HONEY FARM CORP. ALL RIGHTS RESERVED.